Applications to Sales Call: The Silent Killer Of Your Sales

I was ready to spend $5K on someone's program last month. Their scheduling system killed the deal. Here's what every coach needs to know about buyer momentum. (read this if you're still making people wait 2 weeks to give you money) I was scrolling LinkedIn when I saw the post. A group coaching program that seemed designed specifically for my exact challenge. I clicked through to the landing page. The copy was perfect. Every pain point they mentioned? I was living it. The transformation they promised? I wanted it desperately. Then the pop-up VSL started playing. Twenty minutes of pure gold - case studies, testimonials, a curriculum that made my entrepreneur heart sing. I was nodding along, already mentally rearranging my calendar to fit in the weekly calls. I was sold. All in. That rare moment when you find exactly what you need and your wallet is already reaching for itself. I scrolled down looking for the "Join Now" button and... nothing. No pricing. No buy button. Just: "Schedule Your Strategy Call." Okay, fine. Maybe they need to explain pricing options or something. I clicked the calendar link, ready to book the earliest possible slot. Next available appointment: 14 days out. Fourteen. Days. I stared at that calendar for a full minute. The excitement I'd felt just moments before? Gone. That lightning-in-a-bottle moment when everything aligned? Evaporated. I closed the browser tab. Two weeks later, I got an automated email: "Don't forget about your upcoming strategy call!" Delete. I never showed up. The program that seemed perfect? I couldn't even remember why I'd been excited about it. That's when it hit me as a business owner: How many of MY prospects am I losing the exact same way? I started paying attention. Every entrepreneur I knew had the same story - not as the business owner, but as the lost customer: "I was ready to join this mastermind, but they wanted me to apply and wait for approval..." "Found this perfect course, but I had to book a call to get pricing. By the time we talked, I'd moved on..." "Filled out this detailed application, never heard back. Felt like I was begging to give them money..."
Here's what I realized: We're not protecting our programs with these processes. We're protecting ourselves from success. The psychology is brutal: Peak buying temperature has a shelf life measured in minutes, not weeks. When someone lands on your page and thinks "this is exactly what I need," that's not just interest - that's intent. Real, wallet-opening, life-changing intent. Every day you make them wait, every form you make them complete, every call you make them schedule - you're asking that intent to survive in the wild. And it won't. Here's the framework that changed everything for me: The Strike-While-Hot MethodStep 1: Respect the Moment When someone is ready to buy, let them buy. That moment of clarity and excitement? It's precious. Honor it. Step 2: Show Your Pricing Hidden pricing is a conversion killer. If they can't afford it, you want them to self-select out before they get excited. If they can afford it, don't make them work to find out how. Step 3: Make Today the Earliest Available Day If you can't onboard someone within 48 hours of them wanting to join, your business model needs work. Strike while the iron is hot. Step 4: Turn Strategy Calls Into Welcome Calls Stop using calls to qualify people who've already qualified themselves with their credit card. Use them to get people excited about what they just invested in. The difference this makes: ✅ Higher conversion rates (people buy when they're excited, not when you're available) ✅ Better client experience (they start when they're motivated, not when you're convenient) ✅ Predictable revenue (no more hoping people show up to calls weeks later) ✅ Clients who are genuinely thrilled to be there
Here's what I learned from being on both sides: Your ideal clients aren't the ones willing to wait for you. They're the ones ready to invest right now. The best customers don't want to be vetted, approved, or qualified. They want to be welcomed, supported, and given immediate access to the transformation they're seeking. When you match your enrollment process to your buyer's urgency, you don't just increase sales - you serve people at their peak moment of motivation. Stop making people audition to give you money. Start honoring their excitement while it exists. After all, momentum delayed is momentum denied. |
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